Returns & Exchanges policy

Provided all store swing tags are intact and the original purchase receipts can be produced, Doe a Deer will happily offer an exchange for another colour from a new size or an entirely different style on Doe a Deer merchandize returned within 7 days of purchase. In the event, there are no suitable items for exchange, a store credit note will be issued. Doe a Deer does not provide cash refunds for change of mind purchases in the store.

 

At Doe a Deer we pride ourselves on providing quality products to our customers. In the instance, where merchandize is considered faulty we will offer a refund (credit note) or replacement, for the full purchase price. The customer must provide proof of purchase. Doe a Deer reserves the right to examine the item in question.

 

Items purchased on sale are only exchangeable within a period of 3 days and not eligible for refunds (Credit Note); unless faulty or not of merchandisable quality.

 

Terms & Conditions

Credit Note

Issue of the Credit Note

Doe a Deer Credit Note can be issued in store or by a store sales associate when the requirements meet the Returns & Exchanges terms and conditions.

 

Doe A Deer Credit Note are not redeemable for cash and are non-refundable.

 

Doe A Deer does not accept cancellations or offer refunds under any circumstances in whole or part thereof once payment of the original purchase has been made and the Doe A Deer Credit Note is issued.

 

Redemption

If upon redeeming your Doe A Deer Credit Note, there is a difference between the cost payable and the Credit Note value, Doe A Deer will require further payment for the difference. Doe A Deer Credit Note must be redeemed in full within the validity period.

 

Doe A Deer Credit Notes are valid for a period of 6 months from the date of issue.

 

Should you wish to exchange or return any products that have been paid for using a Doe A Deer Credit Note, the Doe A Deer Returns & Exchanges policy applies; and a Credit Note may be issued, should the product be deemed unsuitable.

 

Expiry

Credit Notes are valid for a period of 6 months from the date of issue. It is the receiver’s responsibility to redeem the value placed on the Credit Note within that time frame. Doe A Deer will not be able to extend Credit Notes beyond the expiry date.

 

Security

The Receiver of the Doe A Deer Credit Note is responsible for the safety and the use of the Credit Note. Doe A Deer will not be held responsible for lost or stolen Doe A Deer Credit Notes. Doe A Deer Credit Notes are to be treated like cash; defaced, mutilated, altered, lost or stolen Credit Notes will be not be replaced, refunded or redeemed.

 

Gift Vouchers

Purchase

Doe A Deer Gift Vouchers can be purchased and redeemed in Doe A Deer Bahrain only. Doe A Deer Gift Vouchers are available in 20 BD, 30 BD, 50 BD, and 100 BD denominations and as customers you are entitled to choose which amount you wish to purchase.

 

Doe A Deer Gift Vouchers are not refundable (in part or in full or amount paid) or redeemable for cash.

 

Redemption

The Receiver of Doe A Deer Gift Voucher may redeem the value of the voucher on goods provided by Doe A Deer.

 

The redemption of a Gift Voucher may contribute towards the qualification of a promotion where applicable and must be authorized by a Doe A Deer Sales Associate if in a retail store.

 

Should you wish to exchange or return any products that have been paid for using Doe A Deer Gift Voucher, the Doe A Deer Returns & Exchange policies apply; and a Doe A Deer Credit Note may be issued should the product be deemed unsuitable.

 

Doe A Deer Gift Voucher must be redeemed in full within the validity period; any unused Gift Vouchers will not be refunded or credited on expiry. Unused balances are not exchangeable for cash.

 

Expiry

Doe A Deer Gift Voucher are valid for 1 year from the date of purchase which is noted on the card. It is the Purchasers and the Receivers responsibility to redeem the value placed on the gift voucher within that time frame. Doe A Deer will not be able to extend Gift Vouchers beyond the expiry date.

 

Security

Both the Purchaser and the Receiver of the Doe a Deer Gift Voucher(s) are responsible for the safety and the use of the voucher.

Doe A Deer will not be held responsible for lost or stolen Doe A Deer Gift Vouchers.

Doe A Deer Gift Vouchers are to be treated like cash; defaced, mutilated, altered, lost or stolen vouchers will not be replaced, refunded or redeemed.

Customer Care

Learn More

Visit Us

Shop 2243 Road 90 Block 1014, AL Dhilaa Strip. Hamala
P.O.Box 1231
info@doeadeerbahrain.com
T: 17 27 67 67
F: 17 27 68 68

Testimonials

Before turning to those moral and mental aspects of the matter which present the greatest difficulties, let the inquirer begin by mastering more elementary problems.

– Jessie Cacafranca

How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?

– Owen Wilson

It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.

– Richard Collins

We must fall back upon the old axiom that when all other contingencies fail, whatever remains, however improbable, must be the truth.

– John Doe